Sales period, crazed shoppers more personal-shopping and beyond any logic I conceived forget both sides business etiquette.
Never heard of it?
The business etiquette is nothing but a suggest and then to introduce appropriate behavior on every occasion we appear before in the workplace to insiders.
What you are in essence? To make sure of a positive image of the company they work or shop by returning our customers, causing them to spend with us and certainly not making them flee.
Unfortunately, I noticed how much this lack of basic not only balances but increasingly even in the routine, so I decided to summarize in a few lines as one would lead to customers and committed. At least the basics of knowing how to live one’s neighbor, at least, go sapute practice not?
Business etiquette, shop for sellers and customers
We assume that education does sell more and rudeness is run screaming. We all know that it is not always put into practice.
A dealer must be able to accommodate the customer by putting at ease, treating it with respect and kindness even if it were the worst peasant on earth, riuscendoli to convey the feeling of pleasure for her arrival. Whether we like it or not to accept CUSTOMER ALWAYS RIGHT, it is a fact.
An ordinary appearance helps to feel less in awe the client and treat him with courtesy and respect is part of the etiquette of business that can bring huge results of personal satisfaction and more sales.
If a salesperson insists sell a pair of pants, for example, objectively and objectively it makes us sit on an aircraft carrier as it will certainly not go back, as if we do not look at your face while we converse with him or does not pay the right attention when required.
It must be said, and admitted, as many customers are not perfect, much less sympathetic, but at that moment they want their problems to be resolved with fairness to leave the store in question happy, feeling improved and more beautiful.
On the other side, clients enter the shop greeting and adding “I can take a look?” rather than “I need your help, I’m trying…” as appropriate. This will avoid salespeople who will jump at the neck with the classic phrase “It needs?“, “Can I help you?” that no matter how educated me put forward. I ask if I need now, if I want to take a look because I have no idea what I look or just want to be on my own and do it yourself using the first question, and I’ll call you when I decided.
We are not all the same, it is true, and I for one am going to days. Sometimes I demand are behind me, sometimes I want to let you do this and it is up to us customers, politely, to make him understand. No one is born seer not?
The orders of Kiko, citing some, so funny, knowing full well it’s a marketing strategy called them from the upper floors to make me run away almost immediately. In a place like this, where the products and no cost is 1 euro and the quality we all know it is useless to me you’re wearing breathing down my neck to my every slightest movement.
It is difficult as a customer, I know, but I try to always be as educated as possible so as to be unassailable. Then make me spend more is a moment if I can figure out. I like most people.
Then you do not enter stores with food in hand, at least up here I think you all know; do not touch the items on display as if you were at home and it would be nice if when you open an item then folded as you found it or, if you are able, first ask the clerk if you can open it and had his attention will then she to fold.
If you’re with a dog try to keep it close to you with the leash. Not all love them, many are afraid or may be allergic to their hair and if they were to try an article that your best friend has smelled and there was rubbed against? Do not just think to yourself but also to prospective clients.
As for the discount, out of the sales period you can ask, God forbid, as they say, ‘is permissible to ask, answer please‘, but not pretendetelo and not be arrogant in exposing the question. Crisis or not does not depend on committed and not to let you mandatory to you.
When you exit the store and always greeted not only when purchased. I noticed that many do so and I have yet to figure out why.
A store is a service for us, as we demand considerations and sincerely I do not see why deny it to those who are 8 hours in 4 walls at our disposal to improve it and we have to be the first to improve with due respect for each other.
That said I wish you a great shopping aware and educated in the company of a good business etiquette. ;)
Credits: Images found on Google.